sportyandbeautiful.com is a website operated by Kremca.net d.o.o., a company registered in Europe – Slovenia.
By using the sportyandbeautiful.com online store, you agree to all of the terms of sale listed below.
Company name: Kremca.net d.o.o.
Address: Ulica Toma Zupana 21, 4202 Naklo
Tax number: SI57646465
Viber/ WhatsApp: 00386 41 864 556
PRICING AND PAYMENT
All prices are in euros.
Despite tremendous efforts to provide the most up-to-date and accurate information, price information may be inaccurate. In this case, or in the event that the price of the item changes during the processing of the order, the provider will allow the buyer to withdraw from the purchase, and at the same time the provider will offer the buyer a solution that will go to mutual satisfaction.
Method of payment:
- On collection: upon receipt of the shipment, you pay the value of the shipment to the postal employee.
- By proforma invoice: we will send you a proforma invoice. When we receive your transfer, we will send you the goods by registered mail or prepare them for your personal collection.
- Direct bank transaction: You transfer the purchase amount to our business account. After receiving the transfer, we will send you the ordered products.
- Payment cards: MasterCard, Visa
Right of withdrawal, return of goods:
The consumer has the right to inform the company within 14 days of receiving the goods (to the contact e-mail address firstname.lastname@example.org that he withdraws from the contract without having to state the reason for his decision. The only cost borne by the consumer in connection with The goods must be returned to the seller no later than 14 days after the notification of withdrawal from the contract (purchase). The received goods must be returned undamaged and in the same quantity, unless the goods are destroyed, damaged, lost or The company shall return the payment received by the same means of payment as used by the consumer, unless the payer has paid the amount in cash to the courier of the delivery service. from the delivery service are made through a transaction account, so the seller undertakes to refund the purchase price through the transaction account as soon as possible and not later from 14 days from the return.
We do not accept redemption packages.
If the product you received is damaged or unusable, please send it to our address within 10 days:
Ulica Toma Zupana 21
4202 Naklo, Europe – Slovenija
We do not accept redemption packages.
Attach a copy of the invoice and a description of the error to the shipment. product damage. If the error or. damage caused by improper handling of the product, the product cannot be replaced.
Return of damaged shipments
If you notice that the item or package is physically damaged, the content is missing or shows signs of opening, you must initiate a complaint procedure with Pošta Slovenija. You do this by bringing the package to the post office that delivered the package to you and reminding the postal staff that the Damaged Shipment Report form must be completed, which you then sign. Together with Pošta Slovenija, we will make sure that the complaint is resolved in the shortest possible time.
Technical items have a warranty. The warranty is stated on the warranty card or invoice. The warranty is valid subject to the instructions on the warranty card and upon submission of the invoice. Warranty information is also provided on the product presentation page. In the latter case, the buyer can contact the provider, who will provide up-to-date information.
Shipping and delivery time:
Shipping costs will be charged in addition to the purchase price of your product, which is clearly displayed where applicable and included in the ‘Total Cost’ section at checkout.
We aim to dispatch orders within one (1) to two (2) working days following the confirmation email. Please note that dispatch time might take longer due to high seasons-sales, unexpected events or availability of product.
We will carry out a pre-authorization check on the card used for purchase to ensure there are sufficient funds to complete the transaction. The product you have purchased will not be dispatched until this check has been completed and payment has been captured.
You will receive a shipping confirmation email once your parcel has been dispatched, indicating an estimation of the time of delivery. The promised delivery time starts from the moment you receive your confirmation email.